In ARIA we use standardized terms to refer to aspects of the workflow.
	
		(Scientific) Review: 
		The scientific peer-review of a submitted proposal
	 
	
		(Technical) Evaluation: 
		The assessment of technical feasibility / availability of resources by the service providers
	 
	
		(Access) Feedback: 
		Reflection on the outcomes of the access immediately after it has taken place.  This is performed by both the visiting user, and by the service provider.
	 
	
		Moderator: 
		Selects reviewers, oversees the scientific review and chooses to accept/reject a proposal informed by the scientific review.  Also provides a point of contact for the applicant about their proposal.
	 
	
		Service/Technology: 
		The service offered to users displayed to them in the catalogue. A service/technology can refer to one machine/method or multiple machines/methods (e.g. a pipeline or a group of related machines) 	used to provide the service.
	 
	
		Service/Technology type: 
		Thematic grouping of similar service/technologies.
	 
	
		Machine/Method: 
		A physical machine or a method used to provide the service/technology.
	 
	
		Procedure: 
		The type of task performed by a machine/method e.g. Imaging, data analysis.
	 
	
		Access (/Visit): 
		The use of a service/technology by a user.  Access may be remote i.e. a user sends in a sample to be analysed, or physical (sometimes referred to as a visit) i.e. a user travels to another institute to use a machine in that institute.
	 
	
		Unit of access: 
		A standardised measure of access (usually days) which is connected to an associated cost (Access cost).
	 
	
		User cost: 
 
		Cost of consumables and travel/accommodation for the applicant to visit.
	 
	
		Access cost: 
		Real cost of the access being offered to users and is the User cost plus cost of support personnel and administration to deliver the access service.
	 
	
		Facility cost: 
		Cost of the infrastructure provided which includes the Access cost plus the cost of maintaining and running the facility.
	 
	
		Service Provider / Service Operator: 
		Those persons listed as administrators of a service/technology.
	 
	
		Centre: 
		The organisation which is home to machines/methods.  In the case of Instruct it is one of our Instruct centres (called ‘nodes’ in other RI).